ADP Payroll’s customer service team is responsive but struggles to resolve issues quickly and efficiently, which contributed to its low 3.7/5 star rating in this category. The software’s self-service options are only available to current customers, but what resources we could find could have been more helpful and intuitive. ADP Payroll’s onboarding features are available on each small business plan. However, you’ll need to purchase a higher-tier plan if you want access to more advanced features. Overall, the platform has a range of HR and onboarding features that should suit small businesses and above.
With multiple offices and thousands of employees spread out among them, making sure HR is in order can be quite a task. The ADP offerings in this category are designed to help large businesses handle all of their talent management needs and strategic objectives. Employees are able to access their employee portal and view a variety of things.
- Washington-based staff ensure that Health Care Reforms and other legislative changes are always up to date for clients, so they’ll never have to worry about their records again.
- ADP integrates with several POS systems, including Deputy, Dolce, SuperSalon, 7Shifts, Clover, and other solutions.
- Everything processed through this system will be recorded so it is easy to find if you need anything in the future.
ThePricer is a US-born and raised website that provides its visitors with thoroughly researched and unbiased cost information about many different, popular products and services. Our team is made of world-renowned, experienced journalists who sign and abide by our strict rules, terms and conditions, and editorial ethics policy. FitSmallBusiness.com found that it could cost up to $3,079 yearly for 10 employees running bi-weekly payroll without discounts or as low as $2,098 per year with a discount of 20%. We research, evaluate, and test each payroll software app that we review at Merchant Maverick, placing special emphasis on key characteristics to generate granular ratings. However, despite ADP’s standing as a solid industry leader, this payroll system may not be appropriate for a small business unless it has plans to grow.
ADP VS QuickBooks
Besides what is listed above, ADP has other offerings in its bundle of premier products. Some of these are meant to boost the effectiveness of your current system—they either offer more niche functionality, or are only available as an add-on to one of the above ADP solutions. In its benefits module, ADP Workforce Now also covers Affordable Care Act (ACA) compliance, including a specialized dashboard to ensure your business meets all eligibility requirements. If you’re in the process of researching HR solutions for your business, you’ve undoubtedly come across ADP. But with so many offerings to choose from, it can be hard to determine which one is exactly right for your needs.
RUN Powered By ADP Essential
ADP also offers a mobile app so that you can even run your payroll on the go. Kelly Main is staff writer at Forbes Advisor, specializing in testing and reviewing marketing software with a focus on CRM solutions, payment adp cobra services processing solutions, and web design software. Before joining the team, she was a content producer at Fit Small Business where she served as an editor and strategist covering small business marketing content.
There were very few user reviews that mentioned glitching and some issues with navigation, but ADP’s ease of use was one of the things users almost unanimously loved. When you sign up for ADP, you can expect a setup fee that usually gets waived with a contract. ADP generally offers customers two free months and reduced rates to sign a yearly contract. Each contract is different, but most request a 12-month commitment and are paid upfront. There is no termination fee, but there are no refunds for canceled contracts.
Washington-based staff ensure that Health Care Reforms and other legislative changes are always up to date for clients, so they’ll never have to worry about their records again. You will find below a comparison of the difference between just the HR features. For a full feature comparison between plans, check out their official comparison page.
She is a former Google Tech Entrepreneur and holds an MSc in international marketing from Edinburgh Napier University. Magazine and the founder of ProsperBull, a financial literacy program taught in U.S. high schools. From small businesses to global enterprises, ADP services companies across all industries. More than 920,000 clients in 140 countries use ADP for their HR, payroll, talent and HCM needs.
Transparent pricing is essential for businesses owners that don’t have the time to go through an hour-long phone call (yes, the call took that long!) just to get an idea of pricing. ADP earned a low pricing rating because of its lack of pricing transparency. That said, we were quoted around $350 per payroll run for 21 employees, plus a $1 one-time set up fee.
ADP’s RUN platform is the perfect solution for business owners who are looking to outsource their payroll needs. Both ADP and QuickBooks Online can support businesses’ payroll needs with features that include time tracking, benefits administration, mobile apps, auto-scheduled payroll runs, and a few more payroll basics. However, ADP has stronger reporting features, local tax support, add-on services, and no user limit, which gives it the edge over QuickBooks Online. You’ll pay more to access some of the platform’s more advanced features, such as benefits administration, advanced reporting, enhanced HR support, time tracking, and marketing tools. The cost is based on the number of employees and the complexity of needs.
Dashboards and automated reporting helps you monitor and track how much you’re spending on freelance and contracted services, workforce performance, and 1099 forms. Don’t be confused when you see ADP Mobile Solutions listed as a product on the vendor’s website. This simply refers to ADP’s free, dedicated mobile app that users can download to access ADP systems while on the go. The platform can either integrate with your HR or ERP solution, or can be purchased as a stand-alone offering. Maybe you already have a payroll, HR, or financial system in place, but are worried about potential compliance gaps that your team can’t fully cover. ADP TotalSource is a professional employer organization (PEO) offering, in which you enter a co-employment relationship with ADP to outsource your HR needs.
The DOL has published answers to frequently asked questions and other guidance here. The subsidy is available for periods of coverage from April 1, 2021 through September 30, 2021. You may register and manage your COBRA Account from the ADP TotalSource Login page. Freelancers and contract workers often span many different localities.
We also offer affordable individual health plans for those between jobs when continuing with COBRA is too costly or not an available option. ADP SmartCompliance is a modular offering that integrates with a pre-existing HCM solution to automate compliance gap management. ADP, or Automatic Data Processing, is one of the biggest providers of human resources (HR) software solutions and outsourced services in the world.
ADP GlobalView HCM
Paying for ADP services could be considerably cheaper than paying an employee full-time and will also save the company time that they can use elsewhere. The platform earned an average 3.4/5 stars across user review sites, with customers united in the opinion that https://adprun.net/ the customer service representatives, while earnest, aren’t usually able to sort out problems. Additionally, 401(k) management and services seem to be a source of trouble for many customers. The company is responsive to complaints and gets back to customers.